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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, it has established itself as a popular destination for guests looking to enjoy Big Mouth burgers, house smoked ribs, flavorful fajitas, and hand shaken margaritas in a lively and welcoming atmosphere. Known for its culture of fun and commitment to hospitality, Chili's combines high-quality food with a memorable guest experience. The restaurant prides itself on being a place where both guests and team members feel valued, supported, and engaged. Chili's is dedicated not only to outstanding culinary offerings but also to fostering... Show More
Job Requirements
- High school diploma or equivalent
- previous management experience in the hospitality or food service industry
- excellent leadership and organizational skills
- dependable team player
- ability to multitask effectively
- strong customer service orientation
- knowledge of safe food handling procedures
- willingness to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Proven experience in restaurant management or similar leadership roles
- strong communication and interpersonal skills
- ability to lead and motivate a team
- familiarity with food safety and quality standards
- proficiency in operational and financial management
- ability to work in a fast-paced environment
- commitment to delivering exceptional guest service
- problem-solving skills
- flexibility to work varied shifts
- competent in using management systems and tools
Job Duties
- Ensure a great guest experience
- role model and hold Team Members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between Team Members and management
- influence Team Member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our Manager Timeline and performing quality line checks
- hire, train, retain, and develop Team Members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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