Job Overview
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $60,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Chickie's & Pete's is a renowned restaurant chain celebrated for its commitment to quality food, exceptional customer service, and a vibrant dining atmosphere. With a strong reputation across its numerous locations, Chickie's & Pete's balances traditional flavors with innovative dishes that cater to a diverse clientele. The company prides itself on its dedication to delivering memorable guest experiences through a combination of friendly service, clean environments, and premium food quality. As a well-established brand within the foodservice industry, Chickie's & Pete's offers both career growth opportunities and a supportive workplace culture for its employees.
The role of a Restaura... Show More
The role of a Restaura... Show More
Job Requirements
- high school diploma or equivalent
- proven experience in restaurant management or a related role
- excellent communication and interpersonal skills
- strong leadership and team management abilities
- ability to work in a fast-paced environment
- problem-solving and conflict resolution skills
- knowledge of food safety and sanitation regulations
- proficiency with point-of-sale systems and basic accounting
- ability to stand for extended periods
- willingness to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- experience in foodservice or hospitality management
- strong organizational and multitasking skills
- familiarity with labor laws and health regulations
- ability to train and develop staff
- excellent customer service orientation
- proficiency in using restaurant management software
- ability to handle financial and payroll administration
- detail-oriented with strong analytical skills
- effective delegation and time management skills
Job Duties
- Smile and always maintain a positive attitude
- follow all Chickie's & Pete's service standards
- resolve customer complaints about food quality or service taking all appropriate actions to turn dissatisfied guests into return guests
- direct cleaning of kitchen and dining areas to maintain sanitation standards
- monitor actions of staff and guests to ensure that health and safety standards and liquor regulations are followed
- check quality of deliveries including fresh and frozen food, seafood, and baked goods
- arrange for maintenance and repair of equipment and other services
- recruit, hire, train and when necessary, terminate employees
- ensure all paperwork is in order
- develop employees by providing ongoing feedback and establishing performance expectations
- provide management staff with performance reviews
- maintain an accurate and up-to-date plan of restaurant staffing needs
- prepare schedules and ensure that the restaurant is staffed for all shifts
- relief staff when needed to maintain proper labor numbers
- adhere to company standards and service levels to increase sales and minimize costs including food, beverage, supply, utility, and labor costs
- responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
- ensure compliance with operational standards, company policies, federal/state/local laws and ordinances
- responsible for ensuring consistent high quality food preparation and service
- maintain professional restaurant image including restaurant cleanliness, proper uniforms, and appearance standards
- meet store budget by minimizing expense items and managing overall P&L of store
- work with corporate office staff for efficient provisioning and purchasing of supplies
- supervise portion control and quantities of preparation to minimize waste
- ensure proper security procedures are in place to protect staff, guests, and company assets
- ensure a safe working and dining environment to reduce the risk of injury and accidents
- complete accident reports promptly in the event a guest or employee is injured
- execute store promotional events
- facilitate communication to ensure management and staff is aware of specials and promotions
- delegate effectively to management staff
- cater to high profile, VIP guests
- additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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