Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $80,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Life insurance
Paid vacation
Paid sick leave
Tuition Reimbursement
Employee Referral Program
safety and compliance incentives
Meal Allowances
Financial education
Partner discounts
Job Description
Xperience Restaurant Group (XRG) is a highly respected hospitality company known for its commitment to delivering exceptional dining experiences across its diverse portfolio of restaurant brands. At the heart of XRG's success is a dedicated team of hospitality professionals who share a relentless passion for providing not just meals but unforgettable experiences to every guest. With a reputation built on excellence, XRG prides itself on creating a unique company culture that emphasizes core values, teamwork, and continuous personal and professional growth. Recognized as a Certified Top Workplace for five years running, XRG is committed to fostering a supportive environment where... Show More
Job Requirements
- High school diploma or equivalent
- bachelor’s degree preferred
- proof of eligibility to work in the United States
- valid driver’s license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Qualifications
- High school diploma or equivalent required
- bachelor’s degree preferred
- proof of eligibility to work in the United States
- valid driver’s license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Coach, develop, and lead by example
- ensure staff is properly equipped with the tools to complete their tasks
- touch tables ensuring guest satisfaction
- recognize and cultivate regular guests and repeat business
- create an environment of trust and mutual respect
- maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- manage staffing levels and controllable costs ensuring they are in line with budget
- ensure that private events, catering, and banquets are successfully executed
- adhere to company’s cash handling procedures
- ensure that all equipment is kept clean and in excellent working condition
- complete nightly logs and manager reports
- responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- possess complete understanding of the employee handbook and adhere to the regulations contained within it
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- ensure complete and proper check out procedures
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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