Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
partner perks
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Life insurance
Tuition Reimbursement
Paid Time Off
Sick Time
safety incentives
Free Food
Employee Referral Program
Credit union benefits
Pet insurance
legal services
Job Description
Xperience Restaurant Group (XRG) is a dynamic and rapidly growing hospitality company known for its commitment to excellence and passion for creating unforgettable dining experiences. Founded on the principles of dedicated service and a culture of mutual respect, XRG has established itself as a leader in the restaurant industry. With a diverse portfolio of brands and locations, the company continues to expand while maintaining a focus on delivering exceptional quality, innovative culinary offerings, and outstanding customer service. XRG is proud to be recognized as a Certified Top Workplace for five consecutive years, highlighting its dedication to employee satisfaction and a... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years related experience
- valid driver's license
- 21 years of age or older
- proof of eligibility to work in the United States
- ability to possess all state required work cards
- proficiency with POS systems and Microsoft Office
- knowledge of liquor laws, labor laws, and health codes
- physical ability to stand and walk for long periods
- ability to lift up to 50 pounds
- strong communication skills in English
- ability to work varied shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent required
- bachelor's degree preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Coach, develop, and lead by example
- ensure staff is properly equipped with the tools to complete their tasks
- touch tables ensuring guest satisfaction
- recognize and cultivate regular guests and repeat business
- create an environment of trust and mutual respect
- maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- manage staffing levels and controllable costs ensuring they are in line with budget
- ensure that private events, catering, and banquets are successfully executed
- adhere to company's cash handling procedures
- ensure that all equipment is kept clean and in excellent working condition
- complete nightly logs and manager reports
- responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- possess complete understanding of the employee handbook and adhere to the regulations contained within it
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- ensure complete and proper check out procedures
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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