RESTAURANT MANAGER- BIEN SHUR

Rio Rancho, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $66,119.00 - $85,955.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

job training

Career Development

Job Description

Bien Shur is a premier fine dining restaurant and lounge located on the ninth floor of the prestigious Sandia Resort & Casino, a renowned four-diamond resort in Albuquerque, New Mexico. Offering breathtaking views of the Albuquerque city lights and skyline to the west and the Sandia Golf Club with the majestic Sandia Mountains to the east, Bien Shur promises an unforgettable dining and entertainment experience. The restaurant and lounge emphasize sophistication, elegance, and exceptional service, distinguishing itself as a top destination for locals and visitors seeking luxury, quality cuisine, and a curated beverage selection. Sandia Resort & Casino itself is... Show More

Job Requirements

Must be at least 21 years of age
High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list and three years food and beverage supervisory experience
Must be able to successfully pass a stringent background investigation
Must obtain and maintain a New Mexico Alcohol Server's License upon hire
Must successfully complete the New Mexico Food Handlers course upon hire
Will require a pre-employment and random drug screening

Job Qualifications

High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list and three years food and beverage supervisory experience
Knowledge of fine dining restaurant and lounge operations including food and beverage service standards industry trends and guest expectations
Knowledge of wine spirits beers and non-alcoholic beverages including varietals production methods flavor profiles and pairing principles
Knowledge of Windows based computers and software
Knowledge of computerized point of sales systems
Knowledge of emergency evacuation procedures
Ability to anticipate guests needs respond to feedback and proactively address issues to ensure exceptional guest satisfaction
Knowledge of dining room and reservation service procedures
Knowledge of all menus and specifications
Knowledgeable of pre-check register operation
Ability to effectively communicate with subordinates co-workers and supervisors
Ability to lead motivate and develop a diverse team of hospitality professionals fostering a positive work environment and promoting teamwork
Excellent verbal and written communication skills to effectively convey information provide feedback and resolve conflicts
Attention to detail to maintain high standards of quality in service delivery presentation and cleanliness
Excellent organizational skills to manage multiple tasks prioritize responsibilities and meet deadlines efficiently
Skills in coaching mentoring and developing the staff
Strong budgetary projections and cost control skills
Excellent safety and sanitation skills
Plan coordinate and implement special events and holiday functions
Responsible for maintaining a consistent and regular attendance record

Job Duties

Oversee all aspects of the guest experience ensuring a luxurious memorable and seamless experience for all visitors
Uphold the resort and casino's brand standards implementing service protocols to maintain a high level of guest satisfaction
Address guest concerns or complaints promptly and professionally working to resolve issues and enhance guest retention
Recruit train and mentor a team of service staff including servers bartenders bussers hosts and supervisors
Create a positive work environment with a focus on teamwork ongoing training and opportunities for growth
Manage scheduling shift assignments and ensure that the team is adequately staffed for peak service periods special events and VIP reservations
Conduct regular performance evaluations provide constructive feedback and implement action plans for improvement as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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