Restaurant Manager - Baker, LA

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $44,200.00 - $62,400.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Career development opportunities

Job Description

Church's Chicken is a well-established fast-food restaurant chain known for its commitment to providing high-quality, value-oriented dining experiences. With a legacy spanning over 60 years, Church's Chicken has built a reputation as a community-focused restaurant that serves real comfort food, creating memorable meals and moments for its customers. The company operates in a fast-paced, dynamic industry where customer satisfaction, food quality, and efficient service are paramount. Church's Chicken is not just a quick service restaurant; it prides itself on being a place where hard-working individuals can build rewarding careers, develop essential skills, and achieve personal and professional growth.
Show More

Job Requirements

High school diploma or GED required
must have one year of supervisory experience in the restaurant industry
successfully complete all training and make passing scores on applicable tests

Job Qualifications

Must have a valid driver's license and proof of valid insurance
must be able to work a minimum of 50 to 55 hours per week
must be available to work flexible shifts including weekends
knowledge of all restaurant policies, practices, and operational and human resource procedures
knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting
excellent interpersonal skills and ability to interact professionally with individuals at all levels both internally and externally
basic computer skills
knowledge of profit and loss statements
ability to implement policies and procedures
skilled in developing employees by coaching, counseling, and building strong work habits
continuously working to improve customer satisfaction
knowledge of recruiting and interviewing potential team members
ability to supervise others
manage conflict resolution
create and maintain a positive work environment

Job Duties

Create an in-store service environment that exceeds guest expectations with friendly, quick, and accurate service
build team understanding and commitment to guest service standards
communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities
assist and resolve all guest complaints in-person or by phone applying the listen, apologize, satisfy, and thank model
ensure all incoming calls are handled promptly, courteously, and professionally
direct and conduct regular training with team members
provide regular feedback to all team members and identify areas for improvement
work with direct reports to cross-train and assist in the development of new skills
create a workplace where team members strive to do their best, are rewarded for performance, and have fun
ensure compliance with federal, state, and local laws, regulations, and ordinances
maintain a clean and safe restaurant for guests and team members
manage budgets and make adjustments as needed
ensure compliance with labor laws
adhere to all company policies and procedures
maintain restaurant inventory ensuring accessibility and organization
oversee routine maintenance and repairs on all equipment
prepare and analyze operation reports
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: