Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Holiday pay
401(k) retirement plan
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company known for its exceptional service, elegant accommodations, and commitment to creating memorable experiences for its guests. Established with a vision to provide unparalleled guest satisfaction, Four Seasons has grown into a leading brand recognized worldwide for its dedication to quality, innovation, and genuine care. The company operates a collection of luxury hotels and resorts across major cities and resort destinations, offering guests a unique blend of comfort, style, and cultural richness in each location. The Four Seasons ethos is deeply rooted in fostering a world-class employee experience and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 5 years experience in restaurant management or relevant food and beverage supervisory role
- Must hold a current Illinois Food Handlers Certificate
- TiPS certification required
- Proven leadership abilities and team management skills
- Strong communication skills in English
- Ability to work in a fast-paced environment managing multiple priorities
- US work authorization required unless currently a Four Seasons manager
- Ability to maintain high standards of customer service
- Flexibility to work various shifts including mornings
- Detail oriented and problem-solving aptitude
Job Qualifications
- Thorough knowledge of food and beverage operation
- Excellent leadership skills
- Strong interpersonal skills
- At least 5 years of morning breakfast management experience
- A college degree is preferred
- Current Illinois Food Handlers Certificate
- TiPS certified
- Strong command of the English language
- Attention to detail
- Problem-solving skills
- Passion for customer service
- US work authorization required unless currently a managerial position at a Four Seasons location
- Current Four Seasons managers may qualify for L-1 visa sponsorship
Job Duties
- Maintain a strong operational presence across morning meal serving periods to ensure service standards and the guest experience remain at an optimum
- Provide leadership, development, support, coaching and constructive feedback for the team
- Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves whilst aligning the team with restaurant goals
- Drive performance by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
- Be proactively involved with the talent acquisition function, including selection and retention efforts to ensure that top talent are sought, confirmed and retained
- Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Restaurant
- Drive profitability by closely managing labor and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast
- Attend regular operational meetings to ensure effective coordination and cooperation between departments
- Work harmoniously and professionally with co-workers and supervisors
- Identify and manage all aspects pertinent to providing guests with the atmosphere standard set by management upon opening such as lighting, music volume, and crowd density
- Conduct pre-shift meetings keeping staff informed about developments in the restaurant, the industry and the future
- Ensure continuous improvement in quality of service, operational effectiveness, and employee retention and satisfaction
- Support FOH team in all aspects of dining room service
- May assist in other Food and Beverage outlets as needed
- Contribute to our environment with a positive and friendly attitude
- Communicate with team members to ensure the highest level of personalized service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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