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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $32,700.00 - $46,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Church's Chicken is a renowned quick service restaurant chain with a rich history spanning over 60 years. As a company, Church's Chicken is committed to delivering real comfort food that makes a meaningful difference in people's lives. The restaurant prides itself on being a place where hardworking individuals can build rewarding careers and achieve their professional goals by serving others with dedication and passion. Church's Chicken values inclusivity and equal opportunity, making hiring decisions based solely on merit without regard to race, color, religion, sex, national origin, age, disability, genetic information, or other protected factors. This dedication to fairness and... Show More
Job Requirements
- High school diploma or GED required
- Must have 1 years of supervisory experience working in the restaurant industry
- Successfully complete all training and make a passing score on all applicable tests
Job Qualifications
- Must have a valid driver's license and proof of valid insurance
- Must be able to work a minimum of 50 - 55 hours per week
- Must be available to work a flexible shift including weekends
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Knowledge of profit and loss statements
- Ability to implement policies and procedures
- Skilled in developing employees by coaching, counseling, and building strong work habits
- Continuously working to improve customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Ability to supervise others
- Manage conflict resolution
- Create and maintain a positive work environment
Job Duties
- Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service
- Builds team understanding and commitment to guest service standards
- Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities
- Assists and resolves all guest complaints in-person or by phone
- Ensures all incoming calls are handled in a prompt, courteous, and professional manner
- Directs and conducts regular training with team members
- Provides regular feedback to all team members and identifies areas for improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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