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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Work-life balance
Job Description
Maggiano's Little Italy is a renowned Italian-American restaurant brand known for its scratch-made classics and warm, family-style hospitality. Rooted in the traditions of 1940s Little Italy dinner houses, Maggiano's blends timeless recipes with quality ingredients and genuine hospitality to create what it calls "approachable elegance" — an upscale dining experience without any pretense. Located in Charlotte, North Carolina, at 4400 Sharon Road, Maggiano's is a celebrated destination for meaningful moments, from anniversaries and graduations to everyday dinners that become lasting memories. The brand prides itself on delivering a welcoming atmosphere where great food brings people together and where every guest... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years of management experience in a full-service restaurant
- strong leadership skills with a passion for developing people
- solid understanding of restaurant financials and operational systems
- commitment to hospitality and creating exceptional guest experiences
- flexibility to work evenings, weekends, and holidays as needed
- able to perform essential job functions in a dynamic restaurant environment, which may include exposure to varying temperatures, noise levels, and peak-hour demands
- able to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs, with or without reasonable accommodation
Job Qualifications
- 2+ years of management experience in a full-service restaurant
- strong leadership skills with a passion for developing people
- solid understanding of restaurant financials and operational systems
- commitment to hospitality and creating exceptional guest experiences
- flexibility to work evenings, weekends, and holidays as needed
- able to perform essential job functions in a dynamic restaurant environment
Job Duties
- lead shifts with a focus on guest experience, team performance, and operational excellence
- coach, train, and develop front-of-house and back-of-house teammates
- monitor food quality, presentation, and service standards throughout each shift
- manage labor, inventory, and cost controls to meet financial goals
- resolve guest concerns with professionalism and genuine care
- uphold health, safety, and sanitation standards in compliance with regulations
- foster a positive, team-oriented work environment that reflects Maggiano's culture
- partner with leadership to execute restaurant initiatives and drive results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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