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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Metrotainment Cafe is a dynamic hospitality establishment that focuses on delivering quality food and beverage experiences anchored in a strong commitment to guest satisfaction and operational excellence. The company prides itself on upholding its Core Values, which emphasize teamwork, collaboration, high standards of cleanliness and sanitation, and profitability. Metrotainment Cafe operates in a fast-paced restaurant environment where attention to detail and self-accountability are key to success. The business aims for continuous sales growth, high team member retention, and outstanding guest satisfaction metrics, creating an inviting atmosphere for both guests and staff.
The role at Metrotainment Cafe involves a variety of res... Show More
The role at Metrotainment Cafe involves a variety of res... Show More
Job Requirements
- Passionate about quality food and beverage, hospitality and the art of restauratuership
- college course work preferred, high school diploma or equivalent required
- previous work experience commensurate with position seeking
- a proven track record of success in developing subordinates and achieving cost goals
- proficient in communicating (speaking, reading, writing, comprehending) English
- bilingual a plus
- computer literate and familiar with restaurant management software and POS platforms
- understands the role of teamwork in delivering exceptional team member and guest experience
- flexible and adaptable to change
- able to handle stressful situations in a positive and supportive manner
- ServSafe (Food Handlers Certification) preferred
- ability to move throughout the restaurant (standing, walking, kneeling, bending) for an extended period of time
- ability to move objects (lift, balance, carry) up to 50 pounds
- manual dexterity, hand-eye coordination and ability to work with hands above shoulders
- comfortable working in environment with significant temperature changes
- ability to tolerate a loud/noisy environment
- comfortable operating potentially hazardous equipment
Job Qualifications
- Passionate about quality food and beverage, hospitality and the art of restauratuership
- college course work preferred, high school diploma or equivalent required
- previous work experience commensurate with position seeking
- a proven track record of success in developing subordinates and achieving cost goals
- proficient in communicating (speaking, reading, writing, comprehending) English
- bilingual a plus
- computer literate and familiar with restaurant management software and POS platforms
- understands the role of teamwork in delivering exceptional team member and guest experience
- flexible and adaptable to change
- able to handle stressful situations in a positive and supportive manner
- ServSafe (Food Handlers Certification) preferred
Job Duties
- Absolute adherence to all standards as set forth in Operations Manual
- actively participate in executing all dimensions of shift management to optimize guest satisfaction and build maximize guest loyalty
- provide constructive coaching and feedback to team members to enhance their performance and productivity
- contribute to a positive and supportive work environment by holding team members accountable for standards and leading by example
- embrace all selection and training protocols to ensure new hires have necessary skills and abilities
- monitor compliance with all food safety and sanitation requirements and initiate immediate corrective action
- demonstrate ownership for achieving all product cost and labor goals assigned
- consistently execute all administrative duties with attention to detail and commitment to accuracy and timeliness
- willingly take on tasks and responsibilities beyond scope of current position requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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