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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a trailblazer in the hospitality industry and founder of Union Square Hospitality Group, Shake Shack has grown exponentially into one of the fastest-growing restaurant chains globally. The company is deeply rooted in a mission to “Stand For Something Good” by prioritizing their people, delivering exceptional guest experiences, and giving back to the community. Their commitment to quality and hospitality began with the success of their original hot dog cart, which donated proceeds to park... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of experience in restaurant management
  • Proven leadership and coaching skills
  • Knowledge of sanitation and safety regulations
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Food handler certification preferred

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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