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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, the visionary behind the Union Square Hospitality Group and acclaimed author of 'Setting the Table.' Over time, this small venture grew into one of the fastest-growing and most beloved restaurant chains, acclaimed for its high-quality food and exceptional hospitality. Shake Shack's commitment extends beyond serving delicious meals; it embodies a mission to 'Stand For Something Good,' fostering a workplace culture that prioritizes its people, communities, and guests alike. This spirit of doing the right... Show More

Job Requirements

  • 2-3 years of restaurant management experience
  • knowledge of restaurant operations
  • leadership and coaching skills
  • financial knowledge of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • aptitude for leading, coaching, and driving excellence
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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