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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-Tax Commuter and Parking Benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities

Job Description

Shake Shack is a leading hospitality brand known for its commitment to people-first values and providing exceptional guest experiences. Established as a humble hot dog cart in New York City's Madison Square Park by Danny Meyer, founder of the Union Square Hospitality Group and acclaimed author of Setting the Table, Shake Shack quickly became a beloved local favorite. The original cart's success, fueled by its dedication to quality and community support, led to the creation of a permanent stand and then expansion into a globally recognized fast-casual restaurant chain. With roots deeply embedded in fine dining principles and a strong... Show More

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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