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Job Overview
Employment Type
Full-time
Benefits
Paid Time Off
Paid training
employee discount
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Our establishment is a dynamic and customer-focused restaurant committed to delivering exceptional dining experiences in every aspect of our service. We pride ourselves on offering a high-quality menu, creating a welcoming atmosphere, and fostering a team-oriented environment that values dedication and professionalism. As a full-time restaurant, we are devoted to maintaining a strong presence in the hospitality industry by consistently exceeding customer expectations and maintaining operational excellence. Our restaurant is well-known in the local community, blending excellent cuisine with warm and attentive service that makes every guest feel valued and appreciated.
We are currently seeking a dedicated and experienced Resta... Show More
We are currently seeking a dedicated and experienced Resta... Show More
Job Requirements
- Proven work experience as a restaurant manager
- Customer service experience as a manager
- Knowledge of food and beverage
- Familiarity with restaurant management software
- Strong leadership skills
- Financial management ability
- Bsc degree in business administration or related field
- Excellent communication skills
- Ability to manage and motivate a team
- Knowledge of health and safety regulations
Job Qualifications
- Proven work experience as a restaurant manager, restaurant general manager, hospitality manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like Sevenrooms and POS systems
- Strong leadership, motivational and people skills
- Acute financial management skills
- Bsc degree in business administration
- hospitality management or culinary schooling is a plus
Job Duties
- Coordinate daily front of the house and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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