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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
monthly bonus program
Employee meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Job Description
Quality Brand Group LLC is a prominent franchisee operating multiple Dunkin' locations across Arizona, Colorado, Florida, Nevada, and Texas. As a growing multi-store franchise, Quality Brand Group is committed to fostering an environment of personal growth and professional development. The company prides itself on creating a culture where passionate individuals are trained and empowered to deliver memorable customer experiences every day, one guest at a time. By promoting a friendly and respectful atmosphere, both team members and guests are treated with dignity and kindness, helping to build a strong, energized, and successful team dedicated to excellence.
The Restaurant Ma... Show More
The Restaurant Ma... Show More
Job Requirements
- must be able to fluently speak and read English
- math and writing skills
- restaurant, retail, or supervisory experience required
- guest focus and ability to exceed customer expectations
- passion for results and delivering on commitments
- problem solving and decision making skills
- ability to build effective teams
- physically and mentally capable of operating restaurant equipment
- able to lift 30 to 50 pounds and perform repetitive motions using fingers and wrists
Job Qualifications
- experience in food service industry
- food safety and ServeSafe certification
- strong leadership skills
- ability to manage full P&L statement
- excellent communication and coaching skills
- ability to work independently
- experience with training and development
- ability to manage purchasing and scheduling
- supervisory or managerial experience in restaurant or retail
Job Duties
- administer and oversee recruitment and development of team members
- ensure implementation of operational standards for quality service and cleanliness
- manage store operations cost-effectively including sales and profitability goals
- handle full P&L statement accountability
- demonstrate leadership and remain engaged with customers and employees
- manage guest experience during assigned shifts
- provide leadership, direction, and motivation to store team
- counsel, discipline, promote, or fire employees as necessary
- lead operational excellence efforts
- focus on 100% guest satisfaction
- train and develop team members
- achieve financial goals and control expenses
- utilize effective communication and coaching skills
- manage purchasing, scheduling, sales, training, and facility maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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