Restaurant Manager

Kerrville, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Dunkin' is a globally recognized quick-service restaurant chain known for its high-quality coffee, baked goods, and friendly customer service. With a vast network of franchise locations, Dunkin' has built its reputation on delivering a consistently enjoyable experience to millions of guests every day. The company emphasizes operational excellence, a strong brand presence, and a commitment to community engagement. As a franchise-driven business, each restaurant operates under the guidance and policies of the parent brand, yet individual franchisees have the flexibility to tailor human resource and operational programs suited to their market while maintaining Dunkin's rigorous standards.

The Restaurant Ma... Show More

Job Requirements

Completion of inventory on a periodic basis
completion of weekly labor schedule
ability to perform all responsibilities of restaurant team members
previous leadership experience
basic math and financial management skills
fluency in spoken and written English
basic computer skills
standing for extended periods
ability to lift packages if applicable
willingness to work in small spaces
ability to perform repetitive motions including bending, stooping and reaching

Job Qualifications

Basic computer skills
Fluent in spoken and written English
Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team Guest focused
Time Management Problem solving Motivating others
Standing on feet
Repetitive motion including bending, stooping and reaching

Job Duties

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant
They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws
Able to perform all responsibilities of restaurant team members Lead team meetings Deliver training to restaurant team members Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute new product roll-outs including training, marketing and sampling Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisee's cash management
Engages with Dunkin' Brands Field Operations team as appropriate
Recruit, hire, onboard and develop restaurant team members
Plan, monitor, appraise and review employee performance
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Lifting packages (if applicable) Wearing a headset (if applicable) Working in a small space

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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