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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Paid parental leave
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave

Job Description

Shake Shack is a renowned hospitality brand that has grown from humble beginnings as a hot dog cart in New York City's Madison Square Park into one of the fastest-growing chains in the industry. Founded by Danny Meyer, a visionary in the hospitality world and CEO of Union Square Hospitality Group, Shake Shack has become synonymous with high-quality food and exceptional customer service. The brand's mission, 'Stand For Something Good,' reflects its deep commitment not only to delicious food but also to community engagement and the well-being of its employees. This philosophy has helped Shake Shack cultivate a loyal customer... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced environment
  • knowledge of food safety and sanitation regulations
  • strong leadership and communication skills
  • ability to work flexible hours including nights, weekends, and holidays
  • customer-focused mindset
  • ability to manage and motivate a team effectively

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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