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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,400.00 - $58,400.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Paid Time Off
Restaurant Discounts
training programs
Career Development
performance bonuses
Employee assistance program
Job Description
Twin Peaks is a renowned restaurant and bar chain known for its unique combination of a sports lodge environment with a menu featuring classic American dishes and beverage selections. The brand prides itself on delivering a distinctive guest experience characterized by warm hospitality, a relaxed yet vibrant atmosphere, and top-quality food and beverage offerings. Each Twin Peaks location emphasizes creating an inviting ambiance that combines comfort with a spirited social setting, attracting a diverse range of guests who value both great service and a memorable dining atmosphere. The company is committed to maintaining high standards in all areas, including food... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in English
- Spanish communication skills are extremely helpful
- ability to apply common sense and understanding to carry out simple and multi-step instructions
- ability to deal with standardized situations and quickly changing situations with many variables
- ability to mathematically compute proper change, accurately perform employee checkouts, and compute bank deposits
- must attend orientation and agree to policies and procedures
- must successfully complete Twin Peaks manager training program
- must complete required training in compliance with local and state regulations such as food and/or alcohol service certifications
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in English
- Spanish communication skills are helpful
- ability to apply common sense and understanding to carry out instructions
- ability to deal with standardized and changing situations
- ability to mathematically compute change, employee checkouts, and bank deposits
- completion of Twin Peaks manager training program
- compliance with local and state food and/or alcohol service certifications
Job Duties
- Follow proper Twin Peaks Girl Audition Guidelines
- uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash including assigning drawers, computing employee checkouts, and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel
- effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards and correct standards not met including Image & Costume Guidelines
- maintain organized and updated training schedules, programs and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of Performance Based Scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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