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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,800.00 - $57,600.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
performance bonuses
Job Description
Twin Peaks is a distinguished restaurant and sports lodge chain known for its unique blend of Southern hospitality, excellent food, and vibrant atmosphere that captivates guests across the nation. Renowned for offering a memorable dining experience, Twin Peaks combines a rustic yet stylish lodge design, top-notch service, and a wide selection of craft beers and beverages. As a popular destination for dining and entertainment, Twin Peaks has cultivated a loyal customer base by maintaining high standards in food quality, hospitality, and overall ambiance. The establishment promotes a culture of fun, respect, and teamwork, making it a sought-after employer in the... Show More
Job Requirements
- Leadership experience in high-volume restaurants and/or bars
- ability to communicate effectively in English
- ability to apply common sense and follow instructions
- mathematical skills for cash handling and checkouts
- completion of required orientation and policies agreement
- successful completion of Twin Peaks manager training program
- attendance and completion of additional required training including food and alcohol service certifications
- physical ability to stand, walk, handle objects, and occasionally lift up to 40 pounds
- capability to work in environments with exposure to kitchen fumes, humid conditions, loud noise, and smoke
- commitment to maintain professional appearance and behavior
- ability to coach and manage team members
- adherence to company policies on harassment, discrimination, and drug and alcohol use
Job Qualifications
- Leadership experience in high-volume restaurants or bars
- ability to effectively communicate in English
- Spanish communication skills helpful
- ability to apply common sense and understanding to carry out instructions
- ability to mathematically compute change and settle checks
- ability to attend and complete orientation and training programs
- completion of Twin Peaks manager training program
- ability to handle multiple variables and quickly changing situations
- knowledge of food and alcohol service certifications as required by local and state regulations
Job Duties
- Follow proper Twin Peaks Girl audition guidelines
- uphold standards of cleanliness per health code and periodic quality assurance checks
- ensure alcohol is served responsibly and according to law
- drive sales by working with team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash including assigning drawers, computing employee checkouts, and bank deposits
- handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel team members
- teach, motivate, and coach all team members including kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls meeting audition guidelines
- ensure Steps of Service and P.E.A.K.S. service are followed at all times
- hold team members accountable to standards including image and costume guidelines
- maintain organized and updated training schedules and materials for new employees
- execute training and development programs including personal development
- consistently manage performance-based scheduling
- practice sound inventory control
- dress and act professionally to set a good example
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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