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Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement

Job Description

Applebee's, a globally recognized restaurant chain known for its casual dining experience and innovative menu offerings, is seeking a dedicated and experienced individual for the role of Restaurant Manager at its Marshall, TX location. Located at 2305 East End Boulevard South, this Applebee's branch is part of the A7 property, hosting a vibrant team focused on delivering exceptional guest experiences and maintaining high operational standards. Applebee's strives to create a welcoming atmosphere for its guests by combining quality food, excellent service, and a passion for hospitality. The company emphasizes teamwork, integrity, and innovation while fostering a fun and balanced work... Show More

Job Requirements

  • Prior management experience in a similar organization
  • College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field is preferred
  • Successful completion of all required management training
  • Ability to work extended hours and continually move around the restaurant ensuring smooth operations
  • Strong communication and interpersonal skills
  • Commitment to guest service excellence
  • Ability to handle verbal and written guest complaints effectively
  • Knowledge of alcohol awareness practices
  • Capable of scheduling staff to meet sales demands
  • Understanding of safety, security programs, and maintenance procedures
  • Competence in cash handling and inventory management
  • Compliance with local, state and federal laws and company policies
  • Ability to work collaboratively with other managers and staff
  • Willingness to promote and build a positive team culture
  • Demonstrated organizational and leadership skills
  • Proficiency in technology related to store operations

Job Qualifications

  • Prior management experience in a similar organization
  • College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field is preferred
  • Successful completion of all required management training
  • Ongoing development as outlined by the training department
  • Demonstrated leadership and coaching abilities
  • Strong organizational and communication skills
  • Ability to work extended hours and maintain stamina
  • Proven guest service orientation
  • Knowledge of safety and sanitation standards
  • Experience with inventory and cost control
  • Competency in employee recruitment and development
  • Familiarity with company policies and regulatory compliance

Job Duties

  • Manages restaurant environment
  • Ensures prompt, friendly service according to company guidelines
  • Directs overall activities and performance of associates on a shift by shift basis
  • Breeds a culture using the Vision / Mission statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation and being guest driven
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff
  • Refers all verbal and written guest complaints to GM
  • Ensures guest contact as a priority with self, utilizing a target goal of 100% table visitation
  • Enforces alcohol awareness on a shift to shift basis
  • Maintains adequate departmental inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards
  • Effectively schedules associates to meet sales demands
  • Maintains effective safety and security programs according to company policy and government standards
  • Corrects unsafe practices or conditions
  • Promotes and manages restaurant organization, cleanliness and sanitation
  • Performs routine maintenance and immediately informs General Manager of needed repairs
  • Advises GM of any non-routine situations
  • Communicates with other managers daily through management log and shift change meetings
  • Completes all other assigned duties and responsibilities
  • Manages associate performance
  • Promotes quality recruitment and referrals of potential management candidates
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, associate meetings and implementation of company policy
  • Determines job assignments on a shift by shift basis
  • Develops an environment of constant development of associates, including informal shift reviews and participates in the development of written evaluations annually
  • Assesses the effectiveness of associates, provides candid, fair feedback on a regular basis, and continuously works with associates on their areas of development
  • Conducts thorough interviews as outlined in the interview process
  • Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to associates
  • Monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action
  • Monitors progressive discipline when appropriate
  • Assures compliance with company policies, practices and procedures
  • Acts as coach to all associates
  • Maintains controls
  • Responsible to control cost in assigned department
  • Maintains and controls the assets of the company
  • Assures the compliance with the local, state and federal laws, regulations and guidelines
  • Reports progress towards achieving restaurant performance objectives at management meetings
  • Complies with all cash handling procedures
  • Executes weekly food and liquor inventories/costs at the GM's request and is accountable for completion
  • Responsible for preparing and submitting of accurate daily paperwork to the GM
  • Development
  • Is responsible to the GM for the development of Kitchen Professionals and Key Hourly Associates
  • Inspires cooperation and teamwork from associates by breeding a culture derived from Applebee's Mission / Vision
  • Is guest obsessed and promotes the team to be
  • Demonstrates organizational skills
  • Completes all assignments and duties properly and on schedule
  • Develops goals and action plans for personal/professional growth
  • Provides a role model for managers and associates
  • Exhibits a professional image
  • Develops self on all store related technology

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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