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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,600.00 - $55,900.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
performance bonuses
Employee assistance program
Job Description
Twin Peaks is a renowned American restaurant and sports lodge chain known for its distinctive mountain lodge ambiance, hospitality, and quality food and beverage service. Established to provide guests with a uniquely immersive dining experience, Twin Peaks combines the allure of a rugged mountain retreat with the comfort and excitement of a sports bar. Known for its welcoming and lively atmosphere, Twin Peaks emphasizes exceptional service, a warm environment, and a diverse menu that caters to a wide range of tastes. The company prides itself on maintaining high standards of cleanliness, safety, and professional conduct while fostering a culture of... Show More
Job Requirements
- leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- ability to apply common sense understanding to carry out multi-step instructions
- ability to deal with quickly changing situations with many variables
- must attend orientation and agree to policies and procedures as outlined
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must successfully attend and complete required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Qualifications
- leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- Spanish communication skills are extremely helpful
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- ability to apply common sense understanding to carry out multi-step instructions
- ability to deal with quickly changing situations with many variables
- must attend orientation and agree to policies and procedures as outlined
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must successfully attend and complete required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Duties
- follow proper Twin Peaks girl audition guidelines
- uphold standards of cleanliness per health code and periodic quality assurance checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash, including assigning drawers, computing employee checkouts, and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel
- effectively teach, motivate, and coach all team members including kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the audition guidelines
- ensure that steps of service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards including image and costume guidelines
- maintain organized and updated training schedules, programs, and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of performance based scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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