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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
competitive salary
monthly bonus program
Employee meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Job Description
Quality Brand Group LLC is a distinguished multi-store franchisee of Dunkin' operating a number of Dunkin' locations across several states including Arizona, Colorado, Florida, Nevada, and Texas. As a dynamic and fast-growing company, Quality Brand Group takes immense pride in fostering an atmosphere where personal and professional growth is not only encouraged but is a fundamental part of the culture. At the heart of the company’s philosophy is a commitment to excellence and a relentless focus on delivering exceptional guest experiences, one person at a time. The establishment promotes a welcoming and respectful environment, treating every team member and guest... Show More
Job Requirements
- Fluently speak and read English
- math and writing skills
- restaurant, retail, or supervisory experience
- ability to anticipate and exceed guest expectations
- strong problem-solving and decision-making skills
- ability to build and manage effective teams
- capable of operating standard restaurant equipment
- able to lift 30 to 50 pounds
- able to perform physical motions including pushing, pulling, stretching and continuous use of fingers and wrists
Job Qualifications
- Experience in food service industry
- knowledge of operational and quality standards
- leadership and team management skills
- Serve Safe Certification
- strong communication and coaching abilities
- ability to analyze and achieve financial goals
- proficiency in customer service and guest relations
Job Duties
- Lead operational excellence
- focus on 100% guest satisfaction
- recruit and develop team members
- achieve financial goals including sales and controlling expenses
- manage purchasing, scheduling, sales, training and maintenance
- provide leadership, coaching and motivation
- handle employee counseling, disciplining, promotions and termination
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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