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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Dunkin' is a globally recognized restaurant brand known for its delicious coffee, baked goods, and fast, friendly service. As a leader in the quick-service restaurant industry, Dunkin' prides itself on providing exceptional guest experiences, maintaining high standards in food quality and safety, and fostering an engaging and productive work environment. Operating under a franchise model, each Dunkin' location is committed to upholding the brand's values while ensuring compliance with all local laws and franchisee policies, making it a trusted name for customers and employees alike.
The role of a Restaurant Manager at Dunkin' is vital to the success of ea... Show More
The role of a Restaurant Manager at Dunkin' is vital to the success of ea... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant or hospitality
- College degree preferred
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Ability to work well with others in a fun, fast-paced team environment
- Demonstrated honesty, punctuality and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused mindset
- Strong time management and problem solving skills
- Ability to motivate others
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure and healthy environment by following and enforcing safety, food safety and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by franchisee
- Manage cash over/short in restaurant and ensure team members are following franchisee’s cash management policies
- Engage with Dunkin’ Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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