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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,900.00 - $60,500.00
Work Schedule
Standard Hours
Day Shifts
Benefits
No night shifts
competitive pay
benefits
Excellent training
Opportunities to Advance
Job Description
First Watch is the fastest growing breakfast, brunch, and lunch restaurant concept in the United States, boasting over 400 locations nationwide. Known for its focus on fresh, high-quality ingredients and a vibrant daytime dining experience, First Watch prides itself on delivering exceptional customer service within a welcoming and friendly environment. The franchise locations managed by Capstone Concepts in Tennessee and Asheville, North Carolina, exemplify the brand's commitment to community, growth, and employee development. As a dynamic and expanding company, Capstone Concepts is dedicated to fostering career advancement by promoting from within, offering competitive benefits and a supportive workplace culture.
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Job Requirements
- 3 years management experience in a full-service restaurant
- 2 years experience at assistant manager level
- ability to work effectively in high stress environments
- heavy kitchen experience
- proficiency in Microsoft Office
- strong organizational skills
- hands-on leadership approach
- valid driver's license and personal vehicle insurance
- ability to motivate and develop team members
- excellent written and verbal communication skills
- effective time management and multitasking abilities
- decision-making and problem-solving skills
Job Qualifications
- 3 years management in a full-service restaurant
- 2 years at assistant manager level
- able to work in a high stress environment
- heavy kitchen experience
- proficient in Microsoft Office products
- organized
- hands-on leadership style
- valid driver's license and personal vehicle insurance
- ability to motivate and develop team members
- good written and verbal communication skills
- time management skills and ability to multitask
- ability to make good decisions and find alternative solutions
Job Duties
- support the mission, vision, and values of First Watch restaurants through daily role activities
- provide management coverage and direct supervision of operations in an individual restaurant
- exercise basic shift-to-shift financial control to meet restaurant sales, revenue, and profitability goals
- meet or exceed period budget and profitability goals
- provide hands-on leadership in the unit and work all positions to provide team feedback daily
- provide efficient and professional service to meet or exceed customer expectations
- respond to customer feedback and handle customer concerns and needs
- ensure all policies, procedures, and training for team members are followed
- participate in certification of team members
- develop Black Hat and Black Apron team members
- set standards to maintain highest level of cleanliness
- participate in bi-weekly manager meetings to set and enforce standards
- ensure all team members follow uniform standards
- supervise food handling procedures and operational processes
- ensure safe working conditions per OSHA and regulatory bodies
- verify and complete daily paperwork
- manage internal and external communications in a timely and effective manner
- follow up and verify daily cash deposits
- ensure unit has proper supplies while maintaining budget
- follow up on food cost issues and implement plans to be under gap by 6%
- complete bi-weekly food inventory and weekly inventories if gap is greater than 7%
- ensure daily timekeeping accuracy
- assist General Manager in scheduling and payroll
- assist in weekly, mid-period, and end-of-period administrative work
- prepare for white glove inspections
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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