You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,200.00 - $62,690.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free uniform
Job Description
Smashburger is a contemporary fast-casual restaurant brand that has been delighting customers since its first location opened in 2007. Founded with the singular goal of serving a better burger, Smashburger is dedicated to delivering high-quality food, exceptional service, and an inviting atmosphere. This focus on quality and customer experience is supported by fostering a diverse, safe, and rewarding work environment where team members are treated with respect and fairness. The company is rapidly expanding, with an average of 10 new restaurants opening each year, which reflects their commitment to growth and investment in their workforce. Smashburger not only builds better... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Experience in training, developing, and managing restaurant teams
- Strong communication skills, both written and verbal
- Ability to coach, counsel, develop, motivate, and lead teams
- Proven ability to manage multiple priorities and attention to detail
- Experience with operational standards and food safety regulations
- Familiarity with labor and cost management
- Excellent time management and organizational skills
- Ability to work in a fast-paced environment and remain results driven and self-motivated
Job Duties
- Manage the performance of multiple shift leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
- Reward and recognize employee performance that exceeds company standards
- Manage with integrity the daily completion of operational check lists to include line checks and uniform standards, opening/closing check lists, safe and deposit logs
- Manage FSC operational standards daily
- Manage the guest experience metrics (NPS and OSAT)
- Ensure all food safety standards are followed and in compliance with all local health departments
- Exemplify guest service on each shift of the day and communicate SIZZLE service standards to the employees
- Manage the successful onboarding and training for all new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Follow and ensure company cash policies to ensure minimal losses through theft or shortages
- Manage daily labor
- Build schedules based on company forecast tool and allowed labor percentages while reacting daily to sales trends and reducing labor scheduled when needed
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All