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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Dunkin' is a well-established leader in the quick-service restaurant industry, known globally for its commitment to delivering high-quality coffee and baked goods. With a vast network of franchises and a loyal customer base, Dunkin' has earned a strong reputation for its brand consistency, innovative products, and exceptional guest experiences. As a prominent player in the restaurant sector, Dunkin' focuses on operational excellence, customer satisfaction, and continuous growth. The company culture emphasizes teamwork, integrity, and professional development, making it a preferred employer for those seeking a dynamic and rewarding career in the food service industry.
The Restaurant Manager ro... Show More
The Restaurant Manager ro... Show More
Job Requirements
- Associate degree required
- at least 1 year experience as a restaurant manager
- fluent in spoken and written English
- basic computer skills
- basic math and financial management
- ability to work day and night shifts
- ability to work in-person
- willingness to stand for long periods and perform repetitive motions including bending and stooping
- ability to lift packages if applicable
- preferred driver’s license
Job Qualifications
- Associate degree required
- previous leadership experience in retail, restaurant or hospitality
- strong analytical skills and business acumen
- works well with others in a fast-paced team environment
- willingness to learn and embrace change
- ability to train and develop a team
- guest focused
- strong time management skills
- problem-solving ability
- effective motivational skills
- basic computer skills
- fluent in spoken and written English
- basic math and financial management skills
Job Duties
- Able to perform all responsibilities of restaurant team members
- lead team meetings
- deliver training to restaurant team members
- ensure brand standards, recipes and systems are executed
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicate restaurant priorities, goals and results to restaurant team members
- execute new product roll-outs including training, marketing and sampling
- maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- control costs to help maximize profitability
- completion of inventory on a periodic basis as determined by franchisee
- completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- completion of DCP and other vendor orders
- conduct self-assessments and corresponding action plans
- ensure restaurant budget is met as determined by franchisee
- manage cash over/short in restaurant and ensure team members are following franchisee’s cash management policies
- engage with Dunkin’ Brands Field Operations team as appropriate
- recruit, hire, onboard and develop restaurant team members
- plan, monitor, appraise and review employee performance
- coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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