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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
performance bonuses
retirement plans
Job Description
Dunkin' is a renowned global restaurant chain specializing in coffee and baked goods, established in 1950. It has grown to become America’s favorite all-day, everyday stop for coffee and baked treats. The company leads the market in hot and iced coffee, including decaf and flavored options, as well as donuts, bagels, and muffins. Dunkin' has maintained a number 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 consecutive years, reflecting its strong commitment to quality and customer satisfaction. Dunkin' operates more than 13,100 restaurants across 41 countries worldwide and is headquartered in Canton, Massachusetts. As... Show More
Job Requirements
- At least 18 years of age where applicable
- high school diploma or equivalent
- prior experience in restaurant, retail, or supervisory role
- fluent in English
- knowledge of math and financial management
- ability to lead and develop a team
- understanding of food safety and sanitation guidelines
- strong communication skills
- ability to manage operational and financial aspects of a restaurant
Job Qualifications
- Fluent in English
- math and financial management skills
- restaurant, retail, or supervisory experience
- high school diploma or equivalent
- strong leadership and communication skills
- experience in staff training and development
- knowledge of safety, food safety, and sanitation regulations
- ability to set and meet goals
- problem-solving and decision-making skills
- interpersonal and team-building abilities
Job Duties
- Hire, train and develop employees
- communicate job expectations to employees
- plan, monitor, appraise and review employee job performance
- provide coaching and feedback
- create and maintain a guest first culture
- ensure shifts are appropriately staffed
- maintain safety and sanitation standards
- execute brand standards and systems
- prepare and complete action plans
- complete audits and implement system improvements
- control costs to maximize profitability
- execute in-restaurant marketing promotions
- implement new product roll-outs including team training
- set sales goals and track results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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