Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Professional Development
Job Description
JW Marriott is a globally recognized luxury hotel brand known for its commitment to exceptional guest experiences and premium service standards in the hospitality industry. As part of Marriott International, JW Marriott offers an upscale environment that combines sophisticated design, innovative culinary experiences, and personalized guest services. It caters primarily to luxury travelers who seek refined accommodations and high-quality dining options within its hotel and resort properties worldwide. JW Marriott represents the epitome of hospitality excellence, blending traditional elegance with modern conveniences to provide guests with memorable stays and exceptional service. The brand's core values focus on integrity, creativity, excellence,... Show More
Job Requirements
- Must be at least 21 years of age
- Valid Clark County Health Card
- Valid Las Vegas Alcohol Awareness Card (TAM Card)
- Non-Gaming/Sheriff's Card
- Availability to work a flexible schedule including nights weekends and holidays
Job Qualifications
- High school diploma or GED
- Minimum of 2 years of previous polished casual or fine dining experience
- Ability to motivate coach and develop front-of-house staff
- Ensure a superior guest experience through professionalism and responsiveness
- Strong verbal and written communication for staff instructions and guest interactions
- Manage schedules breaks and shift coverage efficiently
- Quickly address operational issues and guest concerns
- Understand budgeting cost control and revenue management
- Operate and troubleshoot POS systems such as Micros
- Understand menu items preparation methods and pricing
- Stay calm and effective in fast-paced environments
- Availability to work a flexible schedule including nights weekends and holidays
Job Duties
- Oversee daily operations of front-of-house dining area ensuring cleanliness organization and adherence to brand standards
- Monitor guest flow and seating arrangements for optimal service
- Ensure exceptional customer service and resolve guest complaints promptly
- Provide professional leadership and direction to front-of-house associates
- Manage staff schedules breaks and shift coverage
- Conduct training and coaching to maintain service quality
- Monitor cash handling procedures and ensure compliance with company policies
- Assist with budgeting cost control and revenue tracking
- Enforce health safety and sanitation standards
- Address operational challenges quickly and effectively
- Communicate issues to upper management and implement corrective actions
- Act as a liaison between kitchen and front-of-house teams
- Communicate clearly with staff regarding daily goals specials and service expectations
- Operate POS systems and reservation software
- Prepare and review daily reports on sales labor and guest feedback
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: