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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
The hiring establishment for this role is Wendy's, a renowned global fast-food restaurant chain known for its quality food, excellent customer service, and vibrant restaurant environments. Wendy's has consistently focused on delivering a superior dining experience to its customers worldwide and is known for its commitment to innovation and quality in the fast-food industry. Operating in Shreveport, LA, this particular Wendy's restaurant is looking for a dedicated and skilled Restaurant Manager to join its team and help lead the daily operations effectively. This company is committed to fostering a professional and rewarding work environment for all of its employees, promoting... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant management or related leadership role
- Ability to work in person at the restaurant location
- Strong leadership and team development skills
- Knowledge of labor cost management and scheduling
- Understanding of food safety and hygiene standards
- Familiarity with inventory and cost control procedures
- Excellent communication and interpersonal skills
- Ability to train and motivate staff
- Commitment to maintaining high-quality customer service
- Knowledge of company policies and procedures
- Ability to handle administrative duties and complete reports
- Proficiency in monitoring and improving operational efficiencies
Job Qualifications
- Experience managing fast-paced restaurant operations
- Proven track record in team leadership and staff development
- Ability to analyze and manage budgets and financial reports
- Skilled in inventory management and waste reduction
- Experience in customer service training and quality assurance
- Strong organizational and problem-solving abilities
- Knowledge of health and safety regulations
- Ability to work collaboratively with General Managers and District Managers
- Excellent communication and conflict resolution skills
Job Duties
- Manage labor costs by evaluating labor needs against projected sales
- Review monthly budget and profit & loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedure execution to manage costs
- Track waste levels using established procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to eliminate waste and theft
- Monitor product quality through customer interaction and crew performance feedback
- Evaluate service times and train crew to meet customer needs efficiently
- Train crew in customer courtesy and solicit customer feedback
- Establish and communicate daily service goals
- Train crew in maintaining restaurant cleanliness during shifts
- Follow restaurant cleaning plan and correct deficiencies
- Train crew on new products and assist in new manager training
- Use Crew Orientation and Training process for new crew members
- Cross-train crew to cover positions efficiently
- Recognize and report high-performing crew members
- Monitor inventory and complete physical inventory as required
- Intake weekly food deliveries
- Ensure security of cash, products, and equipment
- Follow established restaurant priorities and plans
- Ensure standards and procedures are executed during shifts
- Manage shift to Quality, Service, and Cleanliness levels of 80% or better
- Take appropriate action when anticipating or identifying problems
- Follow Operations Manual procedures
- Maintain safe working conditions
- Adhere to cash control policies
- Report accidents accurately
- Resolve operational issues as indicated by Health Department
- Manage shifts using guidelines and checklists
- Perform administrative duties as assigned
- Write crew schedule to meet objectives
- Comply with company standards for crew benefits
- Follow Preventative Maintenance Program
- Train and monitor equipment maintenance by crew
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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