Smashburger 1006 Harmony

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $54,340.00 - $60,060.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Quarterly bonus
Paid referral bonus
Free meal per shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedule
Employee assistance program
free uniform

Job Description

Smashburger is a rapidly growing restaurant chain that opened its first location in 2007 with a simple mission: to serve a better burger. Through a commitment to quality ingredients, superior service, and a welcoming environment, Smashburger has positioned itself as a leader in the fast-casual dining industry. The company prides itself on fostering a supportive, diverse, and safe workplace where team members are treated fairly and encouraged to grow professionally. With an average of 10 new restaurants opening annually, Smashburger is dedicated to creating internal opportunities for learning and career advancement within its expanding network. This dedication to both product... Show More

Job Requirements

  • 1-2 years of manager experience in restaurants
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger and employment regulations
  • Successfully complete Smashburger training program
  • Possess strong communication skills both written and verbal
  • People management skills to effectively select, assess, coach, counsel, develop, motivate and lead restaurant teams
  • Excellent attention to detail
  • Proven time management, consistency and organizational skills
  • Highly motivated, self-directed and results driven
  • Physical ability to stand for extended periods and lift up to 50 lbs
  • Ability to work in high and low temperatures

Job Qualifications

  • 1-2 years of manager experience in restaurants
  • Strong communication skills both written and verbal
  • People management skills to select, assess, coach, counsel, develop, motivate and lead teams
  • Excellent attention to detail
  • Proven time management, consistency and organizational skills
  • Highly motivated, self-directed and results driven

Job Duties

  • Manage the performance of multiple Shift Leaders and employees
  • Promote a fun and positive work environment
  • Manage the effectiveness of people focused processes and systems
  • Provide initial and ongoing training to all employees utilizing SmashConnect, LMS and 4 step method of training
  • Reward and recognize employee performance that exceeds company standards
  • Manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
  • Manage FSC operational standards daily
  • Manage guest experience metrics (NPS and OSAT)
  • Ensure all food safety standards are followed and comply with local health departments
  • Exemplify guest service and communicate SIZZLE service standards
  • Manage onboarding and training for new employees
  • Support routine management communication
  • Follow COGS management procedures for food ordering and inventory
  • Follow company cash policies to minimize losses
  • Manage daily labor and build schedules based on forecast and sales trends
  • Manage local store marketing programs as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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