Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
training programs
Job Description
21c Museum Hotels is a pioneering hospitality company that seamlessly blends the worlds of contemporary art and boutique hotel experiences. Established with a vision to provide a unique cultural and hospitality encounter, 21c Museum Hotels operates multiple venues that incorporate contemporary art museums, boutique hotel accommodations, and chef-driven restaurants under one roof. This innovative model goes beyond traditional hospitality by fostering community engagement through art, making each visit memorable and inspiring for guests and locals alike. Their commitment to creating warm, welcoming environments ensures guests enjoy an exceptional experience whether they come for lodging, dining, or artistic exploration.
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Job Requirements
- Some college education
- Two to four years in a high volume, high-quality restaurant operation
- Minimum of one year of management/supervisory experience
- Previous job in a restaurant line position
- Competent with Windows-based computers and Microsoft Office
- Must pass a background check
- Strong F&B knowledge
Job Qualifications
- Competent with Windows-based computers and Microsoft Office and familiar with industry-standard software
- Demonstrates enthusiasm for all things 21c
- Must pass a background check
- Some college education
- Two to four years in a high volume, high-quality restaurant operation
- Minimum of one year of management/supervisory experience
- Previous job in a restaurant line position
- Strong F&B knowledge acquired through a combination of education, work, and pure curiosity
Job Duties
- Ensures the highest and most efficient level of service the guest expects
- Ensures the restaurant is staffed sufficiently for each meal period
- Works to keep staff morale high
- Rolls up sleeves and willing to 'get dirty' to keep standards high or to cut staff where possible and save the restaurant money
- Train, train, and train staff some more. Give verbal and written quizzes often
- Ensures all employees are following service standards
- Identifies ways to operate more efficiently, cut costs, and drive revenue
- Ensure cleanliness of staff and restaurant
- Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings
- Constantly seeks improvement in self, staff, and the company
- Cultivates a following of regulars
- Reports to work on time and ready to work scheduled shifts
- Maintains a positive, friendly attitude with staff and guests
- Maintains a clean, orderly appearance in the restaurant service area
- Ensures proper uniforms/dress for all staff
- Assists/executes all tasks as assigned by the General Manager
- Screens all potential staff members before an interview with F&B Director
- Leads training program for all new hires
- Implements training policies and schedules for new hires
- Keeps all training documents up to date and accessible
- Communicate the status of re-training needs for new hires and other teammates to the rest of the FOH team
- Implements and administers employee reward program
- Interview potential employees/hiring
- Maintains and enforces steps of service protocols and standards of service
- Completes new hire paperwork to be given to HR
- Completes and submits Personnel Action Forms for all teammate gains/losses/status changes
- Reviews and approves time clock activity
- Attends daily and weekly meetings as required
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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