Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,960.00 - $71,955.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Referral Bonus
Free meal per shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
career advancement
free uniform
Job Description
Smashburger is a rapidly expanding restaurant chain that opened its first location in 2007 with a clear mission: to serve a better burger. Known for its commitment to quality, Smashburger prioritizes not only the taste of their products but also the experience of their guests and team members. The company prides itself on building better burgers, better teams, and better experiences, fostering a positive and diverse workplace. Smashburger invests heavily in the growth and development of its employees, opening an average of 10 new restaurants annually and providing ample internal growth opportunities. The culture emphasizes fairness, teamwork, and continuous learning,... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger and local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods and lift boxes up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including selection, development, and performance management of employees
- Reward and recognize employee performance that exceeds company standards
- Manage with integrity the daily completion of operational checklists including line checks and uniform standards, opening/closing checklists, safe and deposit logs
- Manage FSC operational standards daily
- Manage the guest experience metrics (NPS and OSAT)
- Ensure all food safety standards are followed and in compliance with local health departments
- Exemplify guest service on each shift and communicate SIZZLE service standards to employees
- Manage successful onboarding and training for new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Ensure compliance with company cash policies to minimize theft or shortages
- Manage daily labor and build schedules based on forecast tools and labor percentages while adjusting to sales trends
- Manage local store marketing programs as assigned
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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