Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
weekly pay
All major holidays off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Casual Work Attire
flexible scheduling
Discounted meals
Paid management training program
Paid Time Off
Job Description
Go Chicken Go is a vibrant and rapidly growing quick-service restaurant specializing in serving Kansas City's best-fried chicken. With a reputation for exceptional taste and quality, Go Chicken Go has established itself as a favorite dining destination for locals and visitors alike who crave delicious, crispy fried chicken paired with outstanding customer service. Known for a friendly and welcoming atmosphere, the restaurant prioritizes creating an enjoyable dining experience driven by a highly motivated and passionate team. This establishment is committed to delivering not only remarkable flavors but also hospitality and professionalism in every dish served and every interaction with guests.Show More
Job Requirements
- High school diploma or equivalent
- one year or more of experience in the hospitality, retail, hotel, restaurant, or quick-service industry
- availability to work 5-6 days per week
- ability to balance work and personal life effectively
- strong leadership skills
- excellent communication and interpersonal skills
- ability to maintain a calm demeanor during high-pressure situations
- physical ability to perform restaurant duties
- willingness to learn and train others
- capability to enforce company policies and procedures
- commitment to safety and cleanliness standards
- skill in managing food and labor costs
- ability to engage positively with guests and staff
- proficiency in coaching and mentoring team members
Job Qualifications
- High school graduate or equivalent
- one year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- teachable spirit
- willingness to provide remarkable hospitality experiences for our guests
- team-oriented, focuses on others before self
- has a guest first service mentality
- works with a sense of urgency in a fast-paced environment
- ability to multi-task and communicate well with others
- takes initiative and positively contributes to the work atmosphere and operating environment
- treats others with honor, dignity, and respect
- aligns with Go Chicken Go values
- servant leader, relationship builder, results focused
- problem solver, commitment to excellence, earns trust
Job Duties
- Available to work 5-6 days per week
- can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
- demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes
- positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines
- maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members
- engage with guests by anticipating and responding to their needs through clear and pleasant communication
- implement decisions and strategic business objectives from the senior operations manager
- ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures
- assist with shift management: breaks, communication, call-offs, discipline, reward & recognition
- consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices
- empower, encourage, and provide honest feedback to team members on a daily basis
- ensure all team members on shift are aware of the plan, goal, and vision for the day
- protect the customer experience by ensuring packaging, food presentation and quality is top level
- ensure the store is neat, clean, and organized at all times
- be an advocate for improvement in speed, cleanliness, accuracy, and customer service
- appropriately handle customer requests and facilitate customer recovery
- enforce disciplinary system and violations of the Go Chicken Go Company Handbook
- optimize food cost and labor cost best practices and work to achieve constant, consistent improvement
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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