Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
industry-leading compensation
performance-based bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee dining discounts
Career development opportunities
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a globally recognized hospitality company known for its innovative approach to dining and entertainment. Specializing in upscale restaurants and unique dining experiences, THE ONE GROUP operates a portfolio of premier venues that blend cutting-edge culinary artistry with vibrant atmospheres. Each location under THE ONE GROUP umbrella is designed to offer guests a memorable and engaging experience, from the food and beverage offerings to the impeccable customer service and sophisticated ambiance. The company is committed to fostering a culture of excellence, creativity, and collaboration, which is reflected in its operational standards and the passion of its team... Show More
Job Requirements
- Proven leadership experience in restaurant management
- Strong background in customer service and operational excellence
- Extensive knowledge of food and beverage industry
- Familiar with restaurant management software including OpenTable Avero and POS systems
- Excellent leadership and communication skills
- Experience with financial management including budgets and P and L reports
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and profit and loss reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive a seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns professionally and efficiently ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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