Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,900.00 - $56,200.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Job Description
Twin Peaks is a well-established restaurant and bar chain known for its rustic lodge atmosphere, attentive service, and high-quality food and beverages. With numerous locations throughout the United States, Twin Peaks offers an inviting environment where guests experience a unique combination of great dining and entertainment. The company prides itself on its commitment to excellence, focusing on hospitality, cleanliness, and an engaging atmosphere. As a casual dining establishment featuring a mountain lodge theme, Twin Peaks is recognized for its signature handcrafted beers, a broad menu selection, and a team dedicated to providing exceptional guest experiences.
The Manager role ... Show More
The Manager role ... Show More
Job Requirements
- must have leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in English
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to mathematically compute proper change and accurately settle checks
- must attend orientation and agree to policies and procedures
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must complete required training in compliance with local and state regulations such as food and/or alcohol service certifications
Job Qualifications
- leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- Spanish communication skills are helpful
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to mathematically compute proper change and accurately settle checks
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- ability to attend and successfully complete required training such as food and/or alcohol service certifications in compliance with local and state regulations
Job Duties
- follow proper Twin Peaks Girl Audition Guidelines
- uphold standards of cleanliness per health code and periodic quality assurance checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations local store marketing and recruiting efforts
- hold kitchen staff accountable to standards safety and sanitation guidelines
- responsibly handle cash including but not limited to assigning drawers computing employee checkouts and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation discrimination harassment poor attitude or poor work performance
- effectively coach and counsel
- effectively teach motivate and coach all team members including the kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards and be willing to correct standards that are not met in any area including Image and Costume Guidelines
- maintain organized and updated training schedules programs and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of Performance Based Scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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