Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Zachry Hotels is a distinguished hospitality company based in San Antonio, Texas, recognized for its extensive expertise in the development, management, and ownership of hotel assets. With a rich legacy in the hospitality industry, Zachry Hotels prides itself on delivering extraordinary service that is finely tuned to meet the unique demands of the market and the preferences of its guests. The company’s long-standing success is built upon core values emphasizing service excellence, accountability, and genuine care for its clients, partners, and employees, treating all as part of a close-knit family. Zachry Hotels is passionate about hospitality and strives to foster... Show More
Job Requirements
- Minimum 3-5 years of experience managing a fine dining restaurant
- Strong knowledge of upscale service techniques
- Excellent leadership, communication, and guest-relations skills
- Proficiency with reservation and POS systems
- Diploma or degree in Hospitality Management or related field preferred
- Food Manager Certification
- Ability to work evenings, weekends, and holidays
- Flexible and adaptable work schedule
- Strong organizational and multitasking abilities
Job Qualifications
- Minimum 3-5 years’ experience managing a fine dining restaurant, preferably in a luxury hotel environment
- Strong knowledge of upscale service techniques, wine programs, and modern gastronomy
- Excellent leadership, communication, and guest-relations skills
- Proficiency with reservation systems (e.g., OpenTable), POS systems, and MS Office
- Diploma or degree in Hospitality Management or a related field preferred
- Food Manager Certification
- Professional certifications such as WSET or Court of Master Sommeliers are an advantage
Job Duties
- Ensure all guests receive a personalized, memorable fine-dining experience
- Maintain and enforce 5-star service standards and etiquette
- Engage with guests regularly, handle special requests, and resolve issues promptly
- Monitor ambiance, table settings, music, lighting, cleanliness, and restaurant presentation
- Oversee daily restaurant operations including reservations, seating, service flow, and closing procedures
- Coordinate with culinary, sommelier, bar, and banquet teams for smooth service delivery
- Maintain full knowledge of menu items, wine lists, seasonal specials, and chef’s tasting menus
- Ensure compliance with health, hygiene, and safety regulations
- Lead, motivate, and mentor a team of supervisors, servers, hosts, sommeliers, and support staff
- Conduct daily briefings, performance evaluations, and ongoing skills training
- Maintain a culture of professionalism, elegance, and anticipatory service
- Manage budgets, labor costs, and operating expenses in line with hotel goals
- Analyze daily sales reports and implement measures to increase revenue and profitability
- Support menu engineering, pricing strategies, and wine list optimization
- Monitor inventory levels and ensure cost-effective purchasing and storage
- Handle scheduling, payroll input, employee relations, and disciplinary actions
- Ensure accurate POS operations, billing, and end-of-day financial reviews
- Maintain strong communication with hotel departments: kitchen, banquets, sales, events, marketing, and housekeeping
- Perform any other duties as assigned by the Director of Food and Beverage and Senior Management
- Maintain a flexible work schedule, including evenings, weekends, and holidays, to meet operational needs
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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