Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,300.00 - $59,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Wendy's is a globally recognized quick-service restaurant chain known for its fresh, quality ingredients and commitment to customer satisfaction. Established in the 1960s, Wendy's has grown to become one of the largest and most beloved fast-food restaurants worldwide, with a strong presence in the United States and numerous international locations. The company prides itself on innovative menu offerings, a friendly dining environment, and operational excellence. Wendy's continues to maintain its reputation by investing in employee development, sustainability initiatives, and community involvement.
The Restaurant Manager role at Wendy's is pivotal in ensuring the smooth day-to-day operations of the restaurant while maximizing ... Show More
The Restaurant Manager role at Wendy's is pivotal in ensuring the smooth day-to-day operations of the restaurant while maximizing ... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prior restaurant management experience preferred
- Must have and maintain ServSafe certification
- Ability to stand for prolonged periods
- Ability to lift and carry 25 to 50 pounds
- Ability to work a flexible 40-hour week including various shifts
- Must be able to use headset
- Ability to perform physical inspections and work in various environmental conditions
- Knowledge of state and federal employment laws
- Ability to multitask and maintain composure
- Must demonstrate professionalism and discretion
- Must be available to work all day parts and days of the week
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant management or supervisory role
- Knowledge of food safety practices and ServSafe certification
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to train and develop crew members
- Experience with inventory and labor cost management
- Ability to work in a fast-paced environment
- Understanding of health and safety regulations
- Proficiency in using restaurant management systems
- Problem-solving and decision-making abilities
- Flexibility to work various shifts
- Physical ability to perform required tasks
- Customer service orientation
- Ability to maintain composure under pressure
Job Duties
- Manage labor costs by evaluating labor needs against projected sales
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedures execution to control costs
- Track waste levels and monitor crew position procedures
- Monitor food costs to eliminate waste
- Monitor product quality by interacting with customers
- Manage and provide feedback on crew performance
- Measure service times and train crew to improve efficiency
- Train crew in customer courtesy and prompt response
- Take corrective action to enhance service times
- Train crew to solicit customer feedback
- Establish and communicate daily speed of service goals
- Train crew to maintain cleanliness and follow cleaning plans
- Direct crew to correct cleaning deficiencies
- Train crew in new products and orientation
- Train new crew in initial position skills
- Ensure crew meets prep and production goals
- Monitor inventory levels for product availability
- Maintain security of cash, product, and equipment
- Follow restaurant priorities established by management
- Ensure proper execution of standards and procedures
- Manage shift quality, speed, and cleanliness to target levels
- Take proactive actions to resolve problems
- Follow operational procedures and safety policies
- Maintain safe working conditions
- Report accidents promptly
- Manage shifts effectively using guidelines
- Follow preventative maintenance program
- Train crew for equipment maintenance
- Report and track maintenance issues
- Manage performance problems consistently
- Maximize crew retention and reduce turnover
- Communicate effectively with crew
- Assign priorities and tasks to meet goals
- Foster teamwork and motivation
- Comply with employment laws
- Train in Wendy's systems and development programs
- Stand for prolonged periods
- Perform physical inspections
- Work accurately in fast-paced, noisy, and temperature-variable environments
- Use headset
- Lift and carry up to 50 pounds
- Multi-task while maintaining composure
- Give and take direction
- Exhibit professionalism and discretion when resolving customer issues
- Work flexible 40-hour week across shifts
- Report to work promptly and regularly
- Maintain ServSafe certification
- Move and inspect all supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
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