Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
free meal
free uniform
Job Description
Smashburger is a prominent fast-casual restaurant chain that has been serving up high-quality burgers since its first restaurant opened in 2007. The company prides itself on its commitment to providing superior burgers coupled with exceptional customer service, creating a distinct and enjoyable dining experience. With a focus on empowering team members, Smashburger fosters a diverse and safe working environment where employees are treated fairly and career growth is highly encouraged. The company has a proven track record of expansion, opening an average of 10 new restaurants every year, which underlines its robust growth and development strategy.
Smashburger is looking ... Show More
Smashburger is looking ... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- must successfully complete Smashburger training program
- possess strong communication skills, both written and verbal
- people management skills
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- physical ability to stand for extended periods and lift up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- possess strong communication skills both written and verbal
- people management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people-focused processes and systems
- provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
- reward and recognize employee performance that exceeds company standards
- manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- manage FSC operational standards daily
- manage the guest experience metrics (NPS and OSAT)
- ensure all food safety standards are followed and comply with local health departments
- exemplify guest service on each shift and communicate SIZZLE service standards to employees
- manage the successful onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- ensure company cash policies to minimize losses
- manage daily labor and build schedules based on forecast tool and labor percentages
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
A simple hiring platform for hospitality businesses.
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