Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Employee assistance program
flexible schedules
free meal
free uniform
Job Description
Smashburger is a fast-casual restaurant chain that began its journey in 2007 with a simple but powerful mission: to serve a better burger. From its inception, Smashburger has focused on quality and dedication to crafting burgers that stand out from the crowd. Over the years, the brand has expanded rapidly, opening an average of 10 new restaurants annually. This impressive growth is a testament to their commitment to excellence and innovation in the restaurant industry. Smashburger prides itself on creating an inclusive and diverse workplace where team members are treated fairly and supported comprehensively. They place a strong emphasis on... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods of time and to move and lift boxes of food and supplies up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Ability to provide strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
- People management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Ability to work flexible schedules including nights, weekends, and holidays
Job Duties
- Manage the performance of multiple shift leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
- Reward and recognize employee performance that exceeds company standards
- Manage with integrity the daily completion of operational checklists including line checks, uniform standards, opening and closing checklists, safe and deposit logs
- Manage FSC operational standards daily
- Manage the guest experience metrics (NPS and OSAT)
- Ensure all food safety standards are followed and in compliance with all local health departments
- Exemplify guest service on each shift of the day and communicate SIZZLE service standards to the employees
- Manage the successful onboarding and training for all new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Follow and ensure company cash policies to minimize losses through theft or shortages
- Manage daily labor
- Build schedules based on company forecast tools and allowed labor percentages, adjusting to sales trends
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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