Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,960.00 - $71,955.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid to refer your friends
Free meal each shift worked
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
career opportunities
free uniform
Job Description
Smashburger is a rapidly growing fast-casual restaurant chain that opened its first location in 2007 with a clear mission to serve a better burger. Since its inception, the company has focused on quality, crafting premium burgers that stand apart in the competitive quick-service restaurant sector. Smashburger prides itself not only on better burgers but also on building better teams and delivering better experiences to its customers. With a commitment to growth, diversity, and maintaining a safe, supportive work environment, Smashburger invests heavily in the development and advancement of its team members. On average, the company opens around 10 new restaurants... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- must successfully complete Smashburger training program
- possess strong communication skills, both written and verbal
- people management skills to select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- physical ability to stand for extended periods and lift up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills, both written and verbal
- people management skills to effectively select, assess, coach, counsel, develop, motivate, and lead teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and 4 step method of training
- reward and recognize employee performance that exceeds company standards
- manage daily operational checklists including line checks, uniform standards, opening and closing checklists, safe and deposit logs
- manage FSC operational standards daily
- manage guest experience metrics (NPS and OSAT)
- ensure all food safety standards are followed in compliance with local health departments
- exemplify guest service and communicate SIZZLE service standards
- manage onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- ensure adherence to company cash policies
- manage daily labor and build schedules based on forecast tools and labor percentages
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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