Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its signature square hamburgers, fresh ingredients, and commitment to quality and customer satisfaction. Established in 1969, Wendy's has grown to become one of the most beloved quick-service restaurants worldwide, serving millions of customers daily. The restaurant prides itself on offering a welcoming and inclusive environment for both its customers and employees, fostering a culture of respect, teamwork, and continuous improvement. With a strong emphasis on operational excellence and community involvement, Wendy's continues to expand its footprint, delivering exceptional dining experiences while upholding high standards of food safety and customer service.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant operations or management
- Strong organizational and leadership skills
- Ability to work in person in Gulfport, MS
- Effective communication skills
- Basic math skills for budgeting and labor management
- Availability to work flexible hours including nights, weekends, and holidays
- Ability to train and motivate a team
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to manage budgets and control costs
- Knowledge of food safety and sanitation standards
- Experience with crew training and development
- Ability to handle multiple tasks in a fast-paced environment
- Familiarity with inventory management and scheduling software
- Commitment to customer service excellence
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedures to manage costs
- Track waste levels using established procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to eliminate waste and theft
- Monitor product quality by interacting with customers and managing crew performance
- Take service times and determine efficiency
- Train crew to respond promptly to customer needs and show courtesy
- Take corrective action to improve service times
- Train crew to solicit customer feedback
- Establish and communicate daily service goals
- Train crew to maintain restaurant cleanliness
- Follow cleaning plans and correct deficiencies
- Train crew in new products and initial position skills
- Assist in training new managers
- Cross-train crew for shift coverage
- Recognize high-performing crew members
- Follow flowcharts for prep and production goals
- Monitor inventory and complete physical inventory as required
- Intake weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant priorities and plans
- Ensure proper execution of standards and procedures
- Manage shifts to quality, service, and cleanliness standards
- Take action when problems are anticipated
- Follow operations manual procedures
- Maintain safe working conditions
- Follow cash control policies
- Report accidents
- Resolve issues identified by health inspectors
- Manage shifts using established checklists
- Perform administrative duties as required
- Write crew schedules
- Comply with standards for crew benefits
- Follow preventative maintenance programs
- Train and monitor crew to maintain equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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