Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $77,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Paid Time Off
Employee assistance program
restaurant dining discounts
comprehensive benefits
Job Description
Bottleneck Management is a dynamic and rapidly growing restaurant management company known for operating vibrant, high-energy, and approachable dining establishments in some of the most lively neighborhoods and locations. Since its inception, Bottleneck Management has been focused on genuine people and authentic hospitality, building a reputation as a crowd-pleasing hospitality juggernaut. The company holds fast to its core values which include understanding the wants and needs of others, supporting others through both words and actions, empowering team members to excel, and enjoying each other, the guests, and the time spent at work. This strong cultural foundation makes Bottleneck Management a... Show More
Job Requirements
- Ability to work a variable schedule, including weekends
- Must be able to stand for full shift
- Must be able to lift at least 50 pounds
- Must have good hearing for accurate communication with guests
- Must be able to use hands and fingers to handle and feel objects, tools, controls, and type
- Must be able to work in areas of loud noise
- Required to frequently reach, bend, stoop, and carry
- Must be able to work in both warm and cool environments, indoors and outdoors
- Must be able to tolerate potential exposure to allergens including peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Extended periods of standing and walking to different parts of the restaurant at different levels
Job Qualifications
- Minimum 2 years of restaurant management and people leadership experience
- Effective verbal and written communication skills
- Strong organizational skills in scheduling, invoice processing, and traffic planning
- Effective coaching and leadership tied to financial and operational principles
- Industry-related experience in complex operating processes and technology
Job Duties
- Work with the General Manager to ensure open communication and understanding exists between management and team members
- Promote and instill Bottleneck Management philosophies, culture, and operational standards
- Work with the General Manager and the management team during hiring, training, and development of staff
- Coach, mentor, develop, and support team members
- Foster an environment of inclusion and unity
- Commit to guest-first mentality through leading by example
- Reinforce the importance of creating guest loyalty
- Execute strategies to achieve maximum sales growth and cost controls
- Understand financial controls including cost of goods sold, labor, and supplies
- Review manager reports with General Manager
- Use sales forecasting to budget expenses
- Meet all company deadlines, protocols, policies, and procedures
- Ensure execution of innovative ideas to drive sales growth
- Communicate new Bottleneck initiatives
- Hold team members accountable to expectations
- Ensure managers and staff have the proper tools to be successful
- Maintain operational systems such as POS, HRIS, scheduling, Avero, Open Table, and gift card processing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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