Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,500.00 - $78,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Denny's, a renowned American diner-style restaurant chain, is dedicated to providing comforting meals and exceptional dining experiences to people across the country. Established in 1953, Denny's has grown to become a favorite dining destination known for its welcoming environment, diverse menu options, and commitment to hospitality. With thousands of locations nationwide, Denny's continues to uphold a legacy of quality food and outstanding customer service that caters to families, individuals, and groups looking for friendly and accessible dining settings. The company values employees who share a passion for food and service, offering them opportunities to grow and excel within the restaurant... Show More
Job Requirements
- High school diploma
- Minimum of 3 years experience in restaurant management roles
- Food Safety Manager certification
- Strong organizational and communication skills
- Ability to work under pressure and multitask
- Willingness to work evenings, weekends, and holidays
- Availability for occasional travel
- Reliable transportation
Job Qualifications
- High school diploma required
- Working toward AA or BA/BS degree preferred
- Minimum of 3+ years experience as an Associate Manager and/or three years experience as an Assistant Manager
- Must be 100% certified in all workstations
- Food Safety Manager certification is required
- Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
- Ability to communicate effectively, both orally and in writing, in the English language
- Possesses basic math skills (add, subtract, multiply, divide)
- Places a value on diversity and shows respect for others
- Proven ability to problem solve and handle high-stress situations
- Interprets financial statements and understands contributing factors
- Must be able to perform job duties of every position
- Must be prepared to multitask in accordance with the demands of the business
- Ability to work weekends, holidays, evenings, and additional shifts as needed
- Available to travel, to include occasional overnight and airline travel when applicable
- Has reliable transportation to meet banking obligations
Job Duties
- Overseeing restaurant operations execution and management of staff
- Demonstrating a strong commitment to hospitality and guest satisfaction
- Manages daily activities to achieve excellence in restaurant operational performance
- Provides an exceptional experience for the guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to Denny's brand systems, procedures, and food safety requirements
- Reviews practices and modifies as needed to continuously improve the guest experience
- maintains visibility and interaction with guests
- Responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
- Ensures the management team and crew understand and operate all systems correctly
- Maintains Denny's brand image of restaurant cleanliness, maintenance, and excellent service
- Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills
- Providing timely, constructive coaching and feedback
- Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved
- Enforces sanitary practices for the general cleanliness and maintenance of the restaurant
- Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets
- Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations
- Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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