Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Flexible
Benefits
performance-based bonuses
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
accident insurance
Hospital Indemnity insurance
critical illness insurance
401(k) Plan
Paid sick time
Paid Time Off
Employee assistance program
Commuter Benefits
dependent care benefits
employee dining discounts
Complimentary Meals
Career development opportunities
Job Description
THE ONE GROUP is a renowned hospitality company widely recognized for its upscale and dynamic restaurant brands, committed to delivering exceptional dining experiences across multiple vibrant locations globally. As a leader in the restaurant industry, THE ONE GROUP prides itself on combining innovative culinary concepts with stylish atmospheres, aiming to provide guests with memorable moments through impeccable service and high-quality food and beverage offerings. The company's portfolio includes some of the most sought-after dining destinations, each reflecting a unique ethos while maintaining the overarching brand’s commitment to excellence and creativity. The ONE GROUP fosters an engaging and inclusive workplace culture... Show More
Job Requirements
- Proven experience in restaurant management or hospitality leadership
- Exceptional customer service and interpersonal skills
- In-depth knowledge of food and beverage industry standards
- Familiarity with restaurant management software
- Strong leadership and communication abilities
- Financial acumen in managing budgets and analyzing profit and loss
- Ability to work in a fast-paced and dynamic environment
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software including OpenTable Avero and POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Browse restaurant and hotel jobs on OysterLink.
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