Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,600.00 - $58,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant brand known for its fresh, quality ingredients and exceptional customer service. Established with a commitment to providing customers with a pleasurable dining experience, Wendy's operates numerous outlets across various locations, including Columbia, MS. The company prides itself on a culture that promotes teamwork, respect, and continuous development of its employees. Wendy's dedication to excellence is reflected not only in its food offerings but also in the operational standards and employee engagement within each restaurant unit. As a well-established leader in the quick-service restaurant industry, Wendy's focuses on innovation, community involvement, and employee empowerment,... Show More
Job Requirements
- Must be at least 18 years of age
- must have one year of experience in restaurant line operations
- must be able to perform all restaurant operations functions
- must possess a valid driver's license
- must have and maintain ServSafe certification
- physically able to stand for prolonged periods
- able to lift and carry up to 50 pounds
- able to work in noisy, hot/cold conditions
- quick learner with ability to train staff
- able to multi-task
- must exhibit professionalism and composure
- able to work 50-hour work weeks
- must be available for all shifts and days
- knowledge of state and federal employment laws
Job Qualifications
- College degree or equivalent experience in operations
- minimum one year of line operations experience in the restaurant industry
- ability to perform all restaurant operations functions
- knowledge of Wendy's operating systems and procedures
- understanding of Wendy's policies and supervisory practices
- knowledge of interviewing and crew training programs
- ability to train others in Wendy's systems
- must possess ServSafe certification
- valid driver's license
- strong customer orientation
- teamwork and leadership skills
- ability to multi-task and manage fast-paced environment
- excellent communication and mentorship skills
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- review budget and profit and loss statements monthly
- promote customer satisfaction to build sales
- monitor crew prep, production, and procedure execution to manage costs
- track waste levels using established procedures
- communicate sales and profit issues to General Manager or District Manager
- assist in executing restaurant sales and profit plans
- monitor food costs to minimize waste and theft
- process crew applications and set up interviews
- check references and hire crew to ensure adequate coverage
- monitor crew turnover rate and causes
- make recommendations to senior management
- monitor product quality by interacting with customers and managing crew performance
- take service times and determine efficiency
- train crew in customer service and prompt response
- take corrective actions to improve service times
- solicit customer feedback
- establish and communicate daily goals
- train crew to maintain cleanliness and follow cleaning plans
- direct correction of cleaning deficiencies
- train crew on new products and orientation processes
- assist in training new managers
- cross-train crew for efficient shift coverage
- recognize high performers
- ensure crew meets prep and production goals
- monitor inventory levels
- maintain security of cash, product and equipment
- follow restaurant priorities and plans
- manage shifts to quality, service, and cleanliness standards
- take appropriate actions for problems
- follow operation manual procedures
- maintain safe working conditions
- follow cash control policies
- handle health department inspection protocols
- manage shifts with efficient guidelines
- perform administrative duties
- write crew schedules aligning with management plans
- comply with crew benefits standards
- follow preventative maintenance programs
- train crew in equipment maintenance
- report and track maintenance issues
- use consistent practices in managing performance issues
- maximize crew retention
- follow grievance procedures
- reduce turnover
- communicate consistently with crew
- assign priorities and tasks
- mentor interested crew members
- create a motivating team atmosphere
- take corrective actions for performance problems
- conduct performance reviews on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Post restaurant and hotel jobs on OysterLink.
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