Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Meal Allowances
Job Description
The hiring establishment is Wendy's, a globally recognized fast-food restaurant chain known for its quality food and efficient service. Wendy's is committed to delivering a superior dining experience to its customers while fostering a positive and engaging work environment for its employees. As a well-established company in the quick-service restaurant industry, Wendy's operates numerous locations, including this specific restaurant in Phenix City, AL, which prides itself on community involvement and maintaining high standards of operational excellence.
Wendy's is seeking a dedicated and experienced Restaurant Manager to support the General Manager in overseeing the daily operations of the restaurant.... Show More
Wendy's is seeking a dedicated and experienced Restaurant Manager to support the General Manager in overseeing the daily operations of the restaurant.... Show More
Job Requirements
- High school diploma or equivalent
- Prior restaurant or retail management experience
- Ability to work flexible hours including evenings and weekends
- Strong interpersonal and communication skills
- Ability to lead and develop a team
- Understanding of food safety regulations
- Basic math and computer skills
- Physical ability to perform restaurant duties
- Commitment to maintaining high standards
- Willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous management experience in the restaurant or hospitality industry preferred
- Strong leadership and communication skills
- Ability to manage and motivate a diverse team
- Knowledge of food safety and sanitation standards
- Ability to analyze financial reports
- Proficiency in scheduling and labor cost management
- Customer service orientation
- Familiarity with inventory control
- Ability to train and develop staff
- Problem-solving and decision-making skills
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedure execution to manage costs
- Track waste levels using established procedures
- Communicate sales and profit problems to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor product quality by engaging with customers and managing crew performance
- Take and analyze service times to determine efficiency
- Train crew to respond promptly to customer needs and in customer courtesy
- Take corrective actions to improve service times
- Train crew to solicit customer feedback
- Establish and communicate daily sales goals
- Train crew to maintain restaurant cleanliness
- Follow restaurant cleaning plan and address cleaning deficiencies
- Train crew in new products and initial position skills
- Assist General Manager in training new managers
- Cross-train crew for efficient shift coverage
- Recognize high-performing crew members
- Follow prep and production flowcharts
- Monitor inventory to ensure product availability
- Conduct physical inventory
- Intake weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow restaurant priorities and plans
- Ensure standards and procedures are executed during shifts
- Manage shift to quality, service, cleanliness level of 80% or better
- Take appropriate actions when problems arise
- Follow procedures in the Operations manual
- Maintain safe working conditions
- Adhere to cash control policies
- Report accidents promptly
- Resolve Health Department operational procedures
- Use managing shift checklists
- Perform administrative duties
- Write crew schedules
- Comply with company standards for crew benefits
- Follow Preventative Maintenance Program
- Train and monitor crew to maintain equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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