Job Overview
Compensation
Type:
Salary
Rate:
Range $42,300.00 - $59,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
flexible scheduling
Job Description
Q39 is a well-established restaurant dedicated to providing an exceptional dining experience focused on quality food, excellent service, and a welcoming environment. Known for its commitment to upholding high standards in guest satisfaction and food preparation, Q39 prides itself on cultivating a positive and professional culture for both its team members and guests. The restaurant operates with a strong emphasis on team collaboration, efficient service operations, and consistent execution of its brand guidelines to maintain its reputation and achieve business goals. As a respected member of the dining community, Q39 offers a dynamic work environment that empowers its employees to... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years of experience in a supervisory or management role within the restaurant industry
- experience leading front of house teams
- ability to work flexible hours including evenings, weekends and holidays
- strong organizational skills
- excellent customer service orientation
- legal authorization to work in the country
- ability to stand and move for extended periods
- basic computer proficiency
Job Qualifications
- Proven experience in restaurant or foodservice management
- strong knowledge of front of house operations and customer service standards
- excellent leadership and team-building abilities
- effective communication and interpersonal skills
- ability to coach, train and develop staff
- sound understanding of labor management and scheduling
- familiarity with HR policies and payroll processes
- knowledge of food safety and health regulations
- proficiency in cash handling and inventory management
- capacity to manage multiple priorities in a fast-paced environment
- problem-solving skills and attention to detail
Job Duties
- Ensure FOH team makes all guests feel welcome and are provided with responsive, friendly and courteous service at all times
- ensure that all food and drinks are consistently served according to Q39 recipes, portioning and serving standards
- create a positive, productive team environment through regular coaching and training initiatives, including daily shift meetings for all FOH departments
- continually develop individual staff in all areas of professional and team development
- schedule labor as required by anticipated business activity while ensuring that all positions are staffed following Q39 staffing guidelines
- be knowledgeable of restaurant policies regarding personnel
- administer prompt, fair and consistent corrective/coaching action for all violations of company policies, rules and procedures
- prompt HR (Human Resources) administration for staff for FOH schedules, payroll inputs, hiring, staff assessment, performance appraisals, and termination decisions
- understand and consistently implement all policies, procedures, standards, specifications and guidelines programs throughout the FOH operations
- control cash and other receipts by adhering to cash handling and reconciliation procedures
- fill in where needed to ensure guest service standards and efficient operations
- accurately and efficiently conduct daily procedures for facility opening or closing
- prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- ensure that all FOH equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs
- reliable and accurate maintenance of FOH products and supplies through ordering and inventory management (includes serving ware, uniforms, menus, etc.)
- fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
- coordinate in house execution of Q39 advertising, media appearances, and marketing campaigns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: