Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,700.00 - $73,000.00
Benefits
Paid holidays
Paid Time Off
Annual anniversary rewards
annual scores reward
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
401(k) employer match
Tuition Reimbursement
Job Description
Atria Senior Living is a distinguished organization committed to creating vibrant communities where employees flourish in their roles, directly contributing to the well-being and comfort of residents in their homes. As a reputable leader in the senior living industry, Atria Senior Living offers a supportive and dynamic work environment that fosters professional growth, advancement opportunities, and a healthy work-life balance for its team members. The company is dedicated to empowering its employees with outstanding benefits that not only reward their hard work but also promote their overall health and financial security. These benefits include paid holidays and paid time off,... Show More
Job Requirements
- High school diploma or General Education Degree (GED) required
- two years of experience in front of the house supervision
- strong organization and time management skills
- basic computer skills including Microsoft Word and Excel
- ability to carry a tray with at least six meals and/or beverages at one time
- ability to work full time hours
Job Qualifications
- High school diploma or General Education Degree (GED) required along with two (2) years of experience in front of the house supervision
- college or culinary institute degree preferred
- strong organization and time management skills
- basic computer skills - Microsoft Word and Excel
- able to carry a tray with at least six (6) meals and/or beverages at any given time
Job Duties
- Provide high levels of customer service and create a restaurant style dining atmosphere
- work closely with Director of Culinary Services and Executive Director to keep residents satisfied with food, service, and dining programs
- assist with the preparation and execution of the Art of Atria Dining enhancement programs
- review the daily menu with residents and staff
- orient new residents to menus, dining room hours, and dress code for dining venue
- solve issues before they become problems or complaints
- assist with room service delivery according to Company policy
- document and report resident attendance for meals
- train and uphold Quality Enhancement standards at all times
- create dining staff cleaning schedules and task lists and hold staff accountable for completion of cleaning duties and tasks
- ensure that staff handles dishes, silverware, glassware according to Company guidelines and food handling guidelines
- maintain dining room in a clean, crisp, upbeat atmosphere at all times
- visually confirm that all tables are set according to Atria Standards
- ensure that dining room floors are clean and receive regular maintenance (sweeps and mops as necessary)
- ensure that trash/refuse containers are emptied and kept clean
- ensure that beverage equipment, ice cream freezer, wait staff refrigeration, food, and supply storage areas are kept clean and in good working condition
- verbally and visually confirms resident satisfaction throughout meals
- assist with the transportation and storage of food and supplies
- ensure that the dining room side work is completed prior to the end of each shift
- hold staff accountable to maintain cafe and hospitality stations according to Atria Standards
- interview, hire, coach, train and develop wait staff
- conduct ongoing and annual performance appraisals given to assigned staff
- coach and train new and current wait staff to provide high levels of customer service and proper serving techniques
- assist Director of Culinary Services with back of the house operations as needed
- assist with preparation and execution of special events, banquets, and theme meals
- communicate the resident likes and dislikes to the cooks and Director of Culinary Services
- communicate complaints and compliments in the dining room to the cooks and Director of Culinary Services
- conduct pre-meal stand up meetings in the kitchen prior to meal service in the absence of the Director of Culinary Services and/or Chef
- attend resident Food for Thought meetings and lead meeting in the absence of the Director of Culinary Services and/or Chef
- attend and participate in monthly department meetings/in-services
- notify the Director of Culinary Services when mechanical problems occur with equipment
- manage the schedules in accordance to resident census and budgets
- communicate resident and guest food order accurately in order to avoid food waste
- manage the budget for such items as table linen, table setting supplies, uniforms, payroll and special events
- assist the Director of Culinary Services and Chef in the planning and development of menus based on resident likes and dislikes
- ensure that safety and security procedures are followed
- may perform other duties as assigned or requested
Job Location
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