Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
performance-based bonuses
401(k) Plan
employee dining discounts
Paid Time Off
Job Description
THE ONE GROUP is a global leader in the vibrant dining industry, renowned for creating unique and memorable culinary experiences across its portfolio of premier restaurants and hospitality venues. With a commitment to excellence and innovation, THE ONE GROUP has established itself as a trailblazer in the restaurant sector, combining upscale dining with a dynamic atmosphere to attract a diverse customer base. The company prides itself on its robust culture that values employee development, customer satisfaction, and operational excellence, making it a highly sought-after employer within the hospitality community.
Joining THE ONE GROUP means becoming part of a respecte... Show More
Joining THE ONE GROUP means becoming part of a respecte... Show More
Job Requirements
- Proven leadership experience in restaurant management or hospitality
- Strong customer service skills
- Extensive knowledge of food and beverage operations
- Experience with restaurant management software
- Excellent communication and problem-solving abilities
- Strong financial acumen and budget management experience
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software including OpenTable Avero POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P and L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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