Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,200.00 - $62,690.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Referral Bonus
free meal each shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedule
Employee assistance program
Fast track career opportunities
free uniform
Job Description
Smashburger is a rapidly growing fast-casual restaurant chain that first opened its doors in 2007 with a singular focus: to serve a better burger. The company prides itself on higher-quality food, exceptional service, and a supportive team-oriented environment. Since its inception, Smashburger has grown significantly, opening an average of 10 new restaurants annually, reflecting its commitment to expanding its presence and providing more opportunities for its employees. The brand is well-known for its commitment to making better burgers, building better teams, and creating better experiences for both its guests and employees. Smashburger fosters an inclusive and diverse workplace where team... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger and local, state, and federal employment regulations
- must successfully complete Smashburger training program
- possess strong communication skills both written and verbal
- people management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- physical ability to stand for extended periods and lift boxes up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills both written and verbal
- people management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
- ability to work in high and low temperatures
- physical ability to stand for extended periods and lift up to 50 lbs
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees within the unit using SmashConnect, LMS, and the 4 step method of training
- reward and recognize employee performance that exceeds company standards
- manage with integrity the daily completion of operational checklists including line checks, uniform standards, opening and closing checklists, and safe and deposit logs
- manage FSC operational standards daily
- manage the guest experience metrics including NPS and OSAT
- ensure all food safety standards are followed and in compliance with local health departments
- exemplify guest service on each shift and communicate SIZZLE service standards to employees
- manage the successful onboarding and training for all new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- follow and ensure company cash policies to prevent theft or shortages
- manage daily labor
- build schedules based on company forecast tools and labor percentage allowances
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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